Privacy Policy
How navoriquess protects and manages your personal information
Information We Collect
At navoriquess, we collect information to provide better financial education services and improve your learning experience. When you register for our courses or use our platform, we gather basic personal details like your name, email address, and educational background. This helps us customize course recommendations and track your progress through our financial ratio learning modules.
We never collect sensitive financial information like banking details, credit card numbers, or investment account passwords. Our focus remains strictly on educational data that enhances your learning journey.
Our platform automatically collects certain technical information including your IP address, browser type, device information, and how you interact with our educational content. This data helps us understand which financial concepts are most challenging for students and where we can improve our teaching methods.
- Personal identifiers (name, email, phone number)
- Educational background and learning preferences
- Course progress and assessment results
- Technical data (IP address, browser information)
- Communication preferences and feedback
How We Use Your Information
Your information serves several important purposes in delivering quality financial education. We use personal data to create your learning profile, send course updates, and provide personalized feedback on your understanding of financial ratios and concepts.
Educational Purposes
We analyze learning patterns to identify areas where students commonly struggle with financial concepts. This analysis helps our instructors develop better explanations for complex topics like debt-to-equity ratios, return on investment calculations, and liquidity measurements.
Communication
We send important updates about course schedules, new learning materials, and changes to our programs. You'll receive notifications about upcoming webinars, assignment deadlines, and opportunities for additional practice with financial calculations.
| Purpose | Data Used | Retention Period |
|---|---|---|
| Course delivery | Name, progress, preferences | Duration of enrollment + 2 years |
| Communication | Email, phone, preferences | Until unsubscription |
| Platform improvement | Usage patterns, feedback | 3 years (anonymized) |
Information Sharing and Disclosure
navoriquess maintains strict controls over information sharing. We don't sell personal data to third parties or use it for purposes unrelated to financial education. However, there are specific situations where we may share information with trusted partners or as required by Canadian law.
Our course delivery platform works with educational technology providers who help maintain our learning management system. These partners have signed agreements ensuring they handle your information with the same level of protection we maintain internally.
In compliance with Canadian privacy legislation, we may disclose information when legally required by courts, regulatory bodies, or law enforcement agencies. Such disclosures are limited to the specific information requested.
- Educational technology partners (learning management systems)
- Payment processors for course fees (credit card information never stored by navoriquess)
- Government agencies when legally required
- Professional accreditation bodies for certification purposes
Data Security and Protection
Protecting your information is fundamental to our operations. We implement multiple layers of security including encrypted data transmission, secure server infrastructure, and regular security audits. All data transfers between your device and our servers use industry-standard SSL encryption.
Our team receives regular training on data protection practices, and access to personal information is strictly limited to employees who need it for educational support purposes. We maintain backup systems to prevent data loss while ensuring these backups are equally secure.
Technical Safeguards
Our servers are housed in certified data centers with physical security measures, fire suppression systems, and redundant power supplies. Regular software updates and security patches help protect against emerging threats.
Access Controls
Employee access to personal information follows the principle of least privilege - staff members can only access information necessary for their specific roles. All access is logged and regularly reviewed.
Your Rights and Choices
Under Canadian privacy law, you have several important rights regarding your personal information. You can request access to all personal data we hold about you, ask for corrections to inaccurate information, or request deletion of your data when no longer needed for educational purposes.
If you want to stop receiving educational updates or marketing communications, you can unsubscribe using links in our emails or by contacting our support team. However, some communications related to your active courses may continue as they're necessary for program completion.
- Access - Request a copy of all personal information we hold
- Correction - Ask us to update or correct inaccurate information
- Deletion - Request removal of your personal data (subject to legal requirements)
- Portability - Receive your data in a commonly used format
- Withdraw consent - Stop certain types of data processing
- File complaints - Contact privacy regulators if you have concerns
To exercise any of these rights, contact our privacy officer at info@navoriquess.com. We'll respond to your request within 30 days and may need to verify your identity to protect your information.
Data Retention and Deletion
We keep your information only as long as necessary for educational purposes and legal compliance. Course enrollment data and progress records are maintained during your active enrollment and for two additional years to support transcript requests and continuing education tracking.
Communication preferences and marketing information are retained until you unsubscribe or request deletion. Technical logs and anonymized usage data may be kept longer for platform improvement purposes, but this information cannot be linked back to individual students.
International Data Transfers
While navoriquess operates primarily within Canada, some of our educational technology partners and cloud service providers may store or process data outside Canadian borders. When this occurs, we ensure these partners meet Canadian privacy standards and provide adequate protection for your information.
Any international transfers are governed by strict contractual agreements that require our partners to maintain the same level of data protection you would receive under Canadian privacy law. We regularly audit these arrangements to ensure ongoing compliance.
Cookies and Tracking Technologies
Our learning platform uses cookies and similar technologies to enhance your educational experience. These small files help remember your login status, course preferences, and progress through learning modules. Most cookies are essential for platform functionality, but some help us understand how students interact with different financial concepts.
You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality. We don't use tracking technologies for advertising purposes - our focus remains on improving educational outcomes.
- Essential cookies for login and course navigation
- Preference cookies to remember your settings
- Analytics cookies to improve course content (anonymized)
- Session cookies that expire when you close your browser
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur in our data practices, legal requirements, or educational services. When updates are made, we'll notify active students through email and post the revised policy on our website with a clear effective date.
Significant changes that affect how we collect, use, or share personal information will be communicated with at least 30 days advance notice. Your continued use of navoriquess services after policy updates indicates acceptance of the revised terms.
Privacy Questions or Concerns?
Contact our Privacy Officer
Email: info@navoriquess.com
Phone: +1 (514) 700-3435
Address: 650 Montgomery St, Fredericton, NB E3B 2X7, Canada